Objective : Emotions are all around us in the office, and it’s important for peoples to understand how to harness them to cultivate productivity and positive relationships. In this course Trainer will show how to develop emotional intelligence to better lead teams, work with peers, and manage up.
Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient. This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your
Intended Audience: Anyone interested in improving emotional intelligence
Course Curriculum: 8 hours